We're here for you.

Have a question about your order, your device, or your results? We respond to every message within 24 hours, Monday through Friday.

Common questions

Where's my order?
Email us with your order number and we'll track it down within a few hours.

My device isn't working.
Email us a description of the issue. We'll troubleshoot with you — and if needed, we'll send a replacement immediately.

I want a refund.
Email us within 30 days of delivery. We'll process your refund within 2 business days, no questions asked.

I need more gel.
Order a refill here — ships within 2 business days.