Terms of Service

Last updated: June 2, 2026

By purchasing from LUMÉ, you agree to the following terms. Please read them — they’re written in plain English.

Products

All products are described as accurately as possible. Colors may vary slightly due to screen settings. Product images are representative — actual packaging may differ slightly.

Orders & payment

By placing an order, you confirm that the information provided is accurate. We reserve the right to cancel orders that appear fraudulent. Payment is processed securely through Shopify Payments.

Shipping

Orders ship within 1–3 business days. Delivery times are estimates and may vary. We’re not responsible for delays caused by carriers or customs.

Returns & refunds

See our Refund Policy for full details. We offer a 30-day money-back guarantee on all products.

Health disclaimer

LUMÉ devices are designed for cosmetic use only and are not intended to diagnose, treat, or cure any medical condition. Consult a physician before use if you are pregnant, have a pacemaker, or have active skin conditions. Not recommended for use under 18.

Limitation of liability

LUMÉ is not liable for indirect, incidental, or consequential damages arising from product use. Our maximum liability is limited to the purchase price of the product.

Contact

Questions? Email support@getlume.com